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IntroductionCRM It is a business buzzterm right now But what is CRM The following information will give an outline to show what CRM is and what it can accomplish We will review what is CRM in general what is CRM to your business what is CRM when paired with Outlook and what is CRM in the form of Prophet More specifically we will deal with what is CRM as opportunity management what is CRM sharing what is CRM reporting and what is CRM training With a little research there is a clear answer to the question what is CRMWhat is CRMWhen you are asking what is CRM the meaning of the letters is a great place to start CRM stands for Customer Relationship Management For further analysis of the question what is CRM you need to look at an overall business management strategy CRM is the concept of streamlining tasks empowering employees and managing costs all with the idea that you will improve customer loyalty and grow your businessWhat is CRM to your businessThe next question is